Refund policy

Right of Withdrawal (Return Policy)

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us:

DRAWN2LYFE
Owner: Ahmed Ameen
Hildesheimer Str. 159
30880 Laatzen
Germany
Email: support@drawn2lyfe.de
Phone: +49 176 84991740

by means of a clear statement (e.g., email or letter by post). You may use the attached model withdrawal form, but it is not mandatory.

Effects of Withdrawal

If you withdraw from this contract, we will refund you the purchase price of the goods only. Original shipping costs are non-refundable.

The refund will be made within 14 days after we have received the returned goods or proof that you have returned the goods.

The refund will be made using the same payment method as for the original transaction, unless otherwise agreed with you. No fees will be charged for the refund.

Return Shipping

You must return the goods promptly and no later than 14 days after notifying us of the withdrawal.
You bear the cost of returning the goods.
No restocking fees will be charged.
Items must be unworn and in perfect condition.

Exclusions

Customized or personalized items
Sealed hygiene products if the seal was removed after delivery

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and send it back.)

To: DRAWN2LYFE, Hildesheimer Str. 159, 30880 Laatzen, Germany
Email: support@drawn2lyfe.de

I hereby withdraw from the contract concluded by me for the purchase of the following goods:

_______________________________________________________

Ordered on: ________________ / received on: ________________

Name of consumer: __________________________________

Address: _____________________________________________